Confirmed Sales Customer
The negotiations went GREAT in the beginning Myself & sales person went on we we were talking OUT THE DOOR Pricing from the beginning Sundance price on the GMC 1500 ELEVATION was about $2800.00 higher than another local dealer but it did have sprayed on box bed liner & running boards. I had a trade in 2018 duramax 3500 SLT 54000.mi. We agreed on a difference. I drove up.from Holland and a Saturday did the test drive signed the paper work gave them a a check for the difference. All was good. UNTILL MONDAY, Gat a call.they said the sales tax wasn't INCLUDED the had to have an ADDITIO N AL $2800.00.. I told them a deal is a deal. They said they would submit the paper work to the State showing sales tax wasn't paid then the state would not transfer plate or title untill.tax was paid. AFTER some VERY UNPLEASANT Discussions with them I agreed to.pay an Additional $800.00 . There is a lot more to this UNFORTUNATE experience. If your interested call 616-403-1768 ask for Richard.
Richard I.
HOLLAND,
MI
Business Response
We regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (877) 849-9179 at your earliest convenience to discuss how we can turn your experience into a positive one.
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